APA Help Desk: Expert Support

APA Help Desk

The APA Product Support Help Desk, a free service, is available to answer your questions pertaining to the specification and application of engineered wood products and systems. Staffed by specialists who have the knowledge to address a diverse range of inquires related to engineered wood, the Help Desk receives hundreds of e-mails, faxes, and phone calls each week from a wide variety of users and specifiers of engineered wood products.

Contact the Help Desk

Use the contact form at right to submit your question.

 

 

Frequently Asked Questions

How do I interpret the stamp on APA-trademarked plywood and OSB?

The information contained on the APA trademark is explained in detail on the APA Trademark page. GO >


Do APA specification/use recommendations apply to products certified by other agencies?

No. Since the APA trademark appears only on products manufactured by member mills of APA – The Engineered Wood Association, it signifies that the products are subject to the Association’s audit — the toughest and most comprehensive quality auditing program in the industry. The technical information and product use recommendations developed by APA are based on research and testing of APA trademarked products and therefore does not apply to panels certified by other agencies.